SHLAB eShop offers the following two convenient delivery methods for you to select at checkout:
- SF Smart Locker Pickup: Choose an SF Smart Locker as your delivery location during checkout on the SHLAB eShop website. Once the parcel arrives, you will receive a pickup code via the SFHK APP. Collect your parcel within 48 hours.
- Orders containing glass, fragile items, or large items are not eligible for this service.
- SF Station Pickup: Select an SF Station as your delivery location. Upon arrival, you will receive a pickup notification via the SFHK APP. Collect your parcel within 2 days (Monday to Friday, excluding public holidays).
- Orders containing glass, fragile items, or large items are not eligible for this service.
Important Notes:
- Please download the SFHK APP and enable push notifications to receive pickup codes and delivery updates.
- Parcels not collected within the specified time (48 hours for Smart Lockers, 2 days for SF Stations) will be returned to the SHLAB eShop warehouse, and a refund will be processed. Any additional costs (e.g., overdue “SF Return” fees or reshipping fees) will be borne by the recipient.
- SHLAB eShop will update the information as necessary from time to time.
- SF Express reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be subject to the information published on the official SF Express website.
- For inquiries, please contact SHLAB eShop Customer Service or SF Express Customer Service (Tel: 2730 0273).